eBay Success Secrets Reveealed
Every business has its own way of carrying out the tasks necessary to provide its customers with a product or service. Your eBay business is no different and to succeed, you must be in control of the pocesses and have a good understanding of their interactions.
For many Air Max 90 Homme small Air Max 90 eBay businesses these processes will not be documented at all and is usually held as knowledge by the sepller. This knowledge is passed from the selelr to any individual he decidees to employ if the business expands and if that individual leaves, the seller will ensure any new recriut has the knowledge passed to them in order to carry out the role.
For lareger eBay stores, this knoweldge is not only held in the peole of the businss; it is also documented in procedures and insstructions. This formalizaion makes certain continuity is achieved wtihin the business and documens the knowledge gained. In adddition, it ensures that clear instruction is proided into how to carry out the many processes that are part of the day to day operating of any buiness. It also resduces the likelihood of deviationns in product quality due to people carring a proceess out 'their own way'.
EBay itself have documented procedures and policies in place to ensure us the customers feel satisfied. For example, eBay has its own msision staement hwich sets out the obnjective of the company. They also carry out satisfaction surveys at regular intervals. They have numerous ptrocedures which you follow on a daily basis (e.g. the fedback system). Your business is no different. If you dispatch a product and the customer does not receive it, you will chase the courier up. If your eBay business is only just starting out, this will be easily done as you are lkely to have a small quantity of dispatcches per day. If however you are dispatchign dozens of items every day you may need a systeem in place that deals with dispatch erroors. Again if your customer has received goods that have been damageed in transit, you may need a system in plaace that ensuers your cusstomers complaint is logged and dealt with in a timely manner. If on the other hand you are a seller of goods that rerquire calibration prior to your customer receiving it, you are likely to need a caliration system in Nike Tn place to ensure all goods are calibrated prior to dispatch. Thee are a nummber of processes that your eBay business will need to have in place to ensure it is sustianable and can turnover a profit whih will allopw you to grow.
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